Mission Statement
We reimagine outdated healthcare models to accelerate access to care for those who are under-served and under-resourced
Experience Promise
We create connections that improve lives and provide people
with the care they deserve
Values
Quality
We achieve the highest standards of care through continuous improvement, life-long learning, and transparent accountability.
Empathy
We humanize the healthcare experience by putting people first and understanding as much as we can about the people we serve.
Dignity
We value the lives of all people equally, treat people with the respect they deserve, and find ways to move people up from the back of the line.
Impact
We start with yes, think differently, collaborate radically, proceed until apprehended, and constantly search for barriers to demolish.
Design Principles
Know Me
All journeys begin when you press the pause button, dive into the deep end of the empathy pool, and figure out how you can make your customers and associates feel known and cared for.
Care For Me
By harnessing each new day’s opportunities and declaring that every night is opening night, you make people feel special and earn their loyalty.
Make It Easy For Me
The world already has enough complications. We help our partners demolish the barriers that make customers and employees want to poke their eyeballs out.